Who We Are

The early years

Atlantic Facilities Management – Prestação de Serviços em Edifícios Urbanos, S.A. (“AFM”), was established in 2006 to explore an emerging business opportunity in a fast-growing economic environment in Angola. AFM was created with the idea to offer customers with first-class international facility services in the operation, maintenance and integrated management of Class A infrastructure.

Since the inception, AFM’s motto has been buildings that work. Everyone at AFM works around this philosophy. Each service offered is designed, structured and implemented in accordance with the specific needs of each Client. AFM ensures that there is a fully customized solution that can be adapted to meet emerging needs at any time.

Growing the business

During the last decade, AFM has acquired an extensive experience in the provision of integrated facilities management services, especially to oil & gas companies, regarding office, residential and retail environments.

In 2009, AFM was awarded the contract for the integrated operations for Torres Atlântico development, a Class A high-rise building in Luanda seafront boulevard (“marginal”), Angola, having Sonangol, ExxonMobil and British Petroleum as the exclusive users.

More than 50% of AFM business is in the oil & gas sector. Banking & finance Clients, governmental and institutional Clients, retail and residential condominiums complete AFM’s Client portfolio.

AFM has been particularly effective covering leading international companies’ International Facilities Management (IFM) needs through the delivery of comprehensive and flexible services under a comfortable and efficient single point of contact approach, guaranteeing Clients the adequate built environment for businesses and residences.

Quality Policy

The Quality Policy of Atlantic Facilities Management ("AFM") translates into the daily pursuit of consistently better results in providing services to its Clients, recognized for excellent quality and with the irrevocable commitment to respect and safety of all employees, subcontractors, and communities where it operates. Quality at AFM is embodied in the following guiding principles:

- Complete customer satisfaction and promotion of longevity in business relationships, by meeting and ensuring their expectations and needs.

- Selection and incorporation of competent and suitable resources, with active training in various areas including technical expertise, quality, safety, environment, and personal development.

- Careful selection of subcontractors and establishment of partnership relations to provide high levels of service and competitive commercial conditions.

- Respect and implementation of the most demanding criteria applicable in its field of activity regarding Safety, Health, and Hygiene at Work, and Environment, following the motto "Safety first."

- Fulfillment of commitments made with the requirements of different stakeholders, legal requirements, ISO 9001 reference standard, and other international benchmarks.

Top management team is committed to ensuring the principles listed above and to undertaking all necessary actions for the continuous improvement of its management system

Today

Currently, AFM is the leader in the market and provides integrated services for operations and maintenance in Angola through the provision of a range of services that are recognized for its international quality. AFM applies the best practices presently available in the market, thus making a difference in the integrated facilities management market in Angola.

At AFM, staff is the most valuable asset. Continuous investment in workforce, in line with the sustainable development objectives, resulted in a growth of 290% in the number of direct employees in the past years.

AFM is a member of several professional trade associations, namely the International Facilities Management Association (IFMA). As the leading provider of integrated facilities management services in Angola, AFM is a founding member of Associação Angolana de Manutenção e Gestão de Activos (AAMGA).

AFM has been successively distinguished by Esso Angola by receiving the “Award of Excellence” for safety. These awards demonstrate AFM’s hard, professional and disciplined work, but also the commitment to Clients.

What is still to come

AFM is set to grow fast in the coming years as it has developed a sound efficient structure with operational strength and extensive experience in the Angolan market. At the end of last year, more than 500 third-parties preferred subcontractors and business partners were involved in AFM’s business among its preferential stakeholders.

AFM will continue focusing on consistency high work quality (and low rework rates) and remain to be involved in research and development of valuable innovations through process reengineering and incorporation of ground-breaking technological solutions.

Our Team

The Board of Directors is responsible for the overall strategic direction, supervision and control of AFM, this is comprised by the following members.

Founder & President: Carlos de Menezes Falcão

Founder & Director:  José Francisco Figueira Verdelho

Director: Jorge Manuel Sedeval Lavrador Martins

Director: Henrique Bruno Verdelho Borges Cordeiro Parreira

Director: Sergio Manuel Ferrão

Mission

Our mission is to assure Client satisfaction by the safe and successful delivery of own services while maximizing efficiency and benefitting our stakeholders.

© 2020 AFM. ALL RIGHTS RESERVED.